Fairbanks North Star Borough and School District
| For Information About... | Contact... | At... |
|---|---|---|
| Medical, Prescription (Plan B only), Dental Claims (School District only) Participant Customer Service | WPAS | 1-800-331-6158
Health Plan ID Card Requests WPAS, Inc. and Delta Dental ID Card Requests (Borough only) |
| Delta Dental (only applicable for Borough members) | Delta Dental | 888-374-8906 https://www.deltadentalak.com/member |
| Pharmacy Network or Service: For all Plans: Retail Prescription Drug Benefit is a maximum of 30-day supply Caremark Mail Order is a maximum 90-day supply Please note: School District Plan B must submit all member paid prescription claims by using the WPAS Claim Form | CVS/Caremark Pharmacy Program | 1-866-818-6911
www.caremark.com App: Caremark |
| Preferred Provider Organization (PPO) Network, Precertification and Case Management Services provider | Aetna | Provider Only Calls: 1-888-632-3862 Network: Choice POS II (open access) Payer ID: #60054 0153 Aetna Group #: 863877 Website: Aetna Preferred Provider Network Claim Address: PO Box 981106 El Paso, TX 79998-1106 |
| Find a vision provider, view your benefits, and get special offers | Vision Service Plan (VSP) | 1-800-877-7195 Website: www.vsp.com VSPVisionCareOntheGo |
| Phone or video consultation with a physician - Plan A, C & Borough- $5 co-pay, no deductible - Plan B, Teladoc visit cost is $56, subject to deductible & coinsurance | TelaDoc | 1-800-835-2362 Website: www.teladoc.com App: Teladoc |
| Provider Network for non-emergency surgeries nationwide You can find access to top hospitals and providers in the nation for certain nonemergency surgeries. Includes travel, lodging incentives. Plan B is subject to deductible. | Transcarent (formerly Bridgehealth) | 1-855-423-1296 Website: Transcarent |
| Confidential Emotional Support (Borough) Legal Guidance & Financial Resources - Confidential counseling services available 24 hours per day, 7 days per week. Employee and household members each have up to six consultations available per issue, per year at no additional cost. | ComPsych Employee Assistance Program (EAP) | 1-877-533-2363 Website: www.guidanceresources.com Web ID: MY5848i App: GuidanceResources® Now |
| Employee Assistance Program(EAP) (School District) | The Standard | Website: Employee Assistance Program Phone: 1-888-293-06948 |
| Life Insurance, AD&D and Optional Supplemental Life Insurance (Borough) | VOYA /Reliastar | Borough: (907) 459-1202 |
| Life Insurance (School District) The District has partnered with American Fidelity in providing a variety of benefits: -Administration of FSA, HRA, and HSA account -Provide life insurance and AD&D through Principal -Assist with open enrollment including new hire enrollment into health benefits -Assist with any change in benefits due to a qualifying event | American Fidelity | Website: American Fidelity |
| PA Clinic Appointments for routine medical care and preventative health services. - Available to Plan A, Plan C & Borough Participants Only $10 copay per visit, not subject to deductible $0 copay for preventative | Coalition Health Center / PA Clinic | Walk-ins: 8:30 am to 4:30 pm. Fairbanks Appointment Line: 907-450-3300 – 7:30am to 6:30pm Anchorage Appointment Line: 907-264-1370 Website: www.coalitionhealthcenter.com |
| FSA, HSA, HRA Administration (Borough) | Navia Benefit Solutions | 1-800-669-3539 Fax: 866-535-9227 Website: www.naviabenefits.com Email: [email protected] Borough Employer Code: NSB Claim Forms:Navia Claim Form App: MyNaviaApp |
| FSA, HSA, and HRA Administration (School District) | American Fidelity | Website: American Fidelity |